Shipping policy

At Abdelrazek Group, we are committed to delivering your order quickly and safely. Please read our shipping policy to know more about delivery times, fees, and conditions.

Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed the next business day.

Shipping Locations

• We currently ship across Egypt (and can expand to other regions upon request).

• Delivery is available to your home or office address.

Delivery Time

• Orders inside Cairo & Giza: 2–3 business days.

• Orders to other governorates: 3–5 business days.

• Remote areas may take slightly longer.

Shipping Fees

• Standard shipping fees will be calculated at checkout.

• Free delivery may apply during promotions or on orders above a certain amount (check website banners for updates).

Order Tracking

• Once your order is shipped, you will receive a tracking number by SMS or email.

• You can track your shipment status until it reaches your doorstep.

Delays

While we do our best to deliver on time, unexpected delays due to courier service or external factors may occur. In such cases, our customer service team will support you immediately.

For any questions about shipping, please contact our support team at info@abdelrazekgroup.com